Manajemen Asuhan Keperawatan Gerontik Yang Service Excellent Pada Tn. N Dengan Xerosis Cutis di UPTD Pelayanan Sosial Lanjut Usia Binjai Provinsi Sumatera Utara Tahun 2025

Xerosis cutis, or dry skin, is a common health issue among the elderly due to physiological changes in the integumentary system. This condition can cause discomfort, sleep disturbances, and even a decreased quality of life. A preliminary survey at the UPTD Social Services for the Elderly in Binjai showed that 13.5% of the 198 elderly residents experienced skin disorders, including xerosis cutis.
Objective: This study aims to describe the management of gerontological nursing care with service excellence for Mr. N with xerosis cutis at the UPTD Social Services for the Elderly in Binjai, North Sumatra Province, in 2025.
Method: This study is a case study using a structured nursing care approach that includes six
stages: assessment, nursing diagnosis, intervention, implementation, evaluation, and documentation. Data were collected through observation, interviews, and physical examinations. The nursing care provided, including focused skin care, education on personal hygiene, and routine use of emollients, helped reduce xerosis symptoms in Mr. N.
Result: The nursing interventions contributed to
increased comfort, improved self-confidence, and enhanced quality of life.
Conclusion: Structured and needs-based nursing care using a gerontological approach is effective in managing xerosis cutis. This approach is expected to serve as a reference for delivering optimal and high-quality nursing services for
the elderly in social institutions.
Keywords: Geriatric Nursing Care, Elderly, Management, Xerosis cutis